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OneDrive community call | August 2024

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Wednesday, Aug 21, 2024, 08:00 AM PDT
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Join the OneDrive product team each month to hear what's top of mind, get insights on roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the ...
Mark-Kashman
Updated Dec 27, 2024
Community call
copilot
Joseph_Moran's avatar
Joseph_Moran
Copper Contributor
Aug 21, 2024

I have CoPilot in my OneDrive, but when I click for a summary, it looks like it's preparing one, and then...nothing. The window closes and there is no summary provided. What gives? I tried this with lots of different files, to no avail.

LincolnDeMaris's avatar
LincolnDeMaris
Icon for Microsoft rankMicrosoft
Aug 21, 2024
Sorry to hear that's happening. Does that happen just for summarize, or do the other Copilot actions do that as well? I'll follow up with the team.
  • Joseph_Moran's avatar
    Joseph_Moran
    Copper Contributor
    Aug 21, 2024
    Yes, same symptom when I choose create an FAQ. However, if I ask a question, and then choose the Summarize option, it works. So it seems to work in the "Ask" side panel, but not the canned right-click way.
    • Joseph_Moran's avatar
      Joseph_Moran
      Copper Contributor
      Aug 21, 2024

      Incidentally, I am accessing OD via Teams. Not sure if that matters. If I go into OD on the Web, I don't get the CoPilot option.

       

      • arjuntomar's avatar
        arjuntomar
        Icon for Microsoft rankMicrosoft
        Aug 21, 2024
        I am sorry you're having these issues, Joseph. Are you able to submit feedback via Copilot in OneDrive Web? Also, would it be possible for you to try refreshing the web page once and check whether you see Copilot in your OneDrive again?
Date and Time
Aug 21, 20248:00 AM - 9:00 AM PDT