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OneDrive community call | August 2024

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Wednesday, Aug 21, 2024, 08:00 AM PDT
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Join the OneDrive product team each month to hear what's top of mind, get insights on roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the ...
Mark-Kashman
Updated Dec 27, 2024
Community call
copilot
Joseph_Moran's avatar
Joseph_Moran
Copper Contributor
Aug 21, 2024

I have CoPilot in my OneDrive, but when I click for a summary, it looks like it's preparing one, and then...nothing. The window closes and there is no summary provided. What gives? I tried this with lots of different files, to no avail.

  • arwazt's avatar
    arwazt
    Icon for Microsoft rankMicrosoft
    Aug 21, 2024
    Hi Joseph, thank you for this report. This is definitely not expected behavior and our apologies that you're running into it. Would you be open to emailing me with this note so we can debug further? My email is at arwaty@microsoft
  • LincolnDeMaris's avatar
    LincolnDeMaris
    Icon for Microsoft rankMicrosoft
    Aug 21, 2024
    Sorry to hear that's happening. Does that happen just for summarize, or do the other Copilot actions do that as well? I'll follow up with the team.
    • Joseph_Moran's avatar
      Joseph_Moran
      Copper Contributor
      Aug 21, 2024
      Yes, same symptom when I choose create an FAQ. However, if I ask a question, and then choose the Summarize option, it works. So it seems to work in the "Ask" side panel, but not the canned right-click way.
      • Joseph_Moran's avatar
        Joseph_Moran
        Copper Contributor
        Aug 21, 2024

        Incidentally, I am accessing OD via Teams. Not sure if that matters. If I go into OD on the Web, I don't get the CoPilot option.

         

Date and Time
Aug 21, 20248:00 AM - 9:00 AM PDT