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New Microsoft Teams AMA
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Thursday, Apr 13, 2023, 09:00 AM PDTEvent details
We are very excited to announce a Microsoft Teams ‘Ask Microsoft Anything’ (AMA) specific to the new Microsoft Teams, announced at Enterprise Connect.
The AMA will take place on Thursday, April...
JohnSteckroth
Updated Aug 27, 2025
Sam Cosby
Microsoft
Apr 13, 2023Hey there McCranium (great name) - MTMA should cover this for you! Have you tried it out yet in the new Teams app? https://support.microsoft.com/en-us/office/try-the-new-microsoft-teams-2d4a0c96-fa52-43f8-a006-4bfbc62cf6c5 (MTMA).
McCranium
Apr 13, 2023Copper Contributor
Yes, I'm currently using the MTMA in the New Teams (toggle is on) and have multiple accounts connected in multiple tenants and have configured my notification settings in Windows. The only thing I'm seeing is the notifications in the top right telling me that I have 99+ messages /chats/ in the other tenant, should there be more than this?
- Apr 13, 2023Make sure you enable Notification in WIndows for the Teams Preview if it's not. You should get these notifications in windows where you can click them and they will open up the "Thread / Chat" from the other tenants in a pop up window so you don't have to switch tenant etc.
- McCraniumApr 14, 2023Copper ContributorThanks Chris, yup it is enabled. I checked it as part of Sam's reply. Both teams and Teams Preview notifications are enabled.
- McCraniumApr 14, 2023Copper ContributorI've opened a case because I think our requirements are broader than MTMA, Teams Connect and cross-tenant sync (preview). Someone has to have done this before. The average user is not able to distinguish between a guest account, external account and an account native to the primary tenant, they just get confused. Likely this confusion will continue even if users are signed into multiple accounts.