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New Microsoft Teams AMA

Event Ended
Thursday, Apr 13, 2023, 09:00 AM PDT
In-Person

Event details

We are very excited to announce a Microsoft Teams ‘Ask Microsoft Anything’ (AMA) specific to the new Microsoft Teams, announced at Enterprise Connect.   The AMA will take place on Thursday, April...
JohnSteckroth
Updated Aug 27, 2025
microsoft teams
Timothy Erb's avatar
Timothy Erb
Copper Contributor
Apr 13, 2023
We currently utilize Teams for our crisis / on-call departments in call queues. Will there be improvements to the general functionality of call queues, as it is a bit clunky to say the least at this time? Not being able to access a voicemail within Teams to these numbers or call history easily is an issue currently.
Karuana_Gatimu_MSFT's avatar
Karuana_Gatimu_MSFT
Icon for Community Manager rankCommunity Manager
Apr 13, 2023
This is great feedback. Also we have a free template for incident and crisis management called the Teams Emergency Operations Center. It will not address your call queue issue but might give you some inspiration on other ways to use Teams in these scenarios. You can learn more about at https://aka.ms/M365TEOC our join us for our webinar on the capabilities here: https://msevents.microsoft.com/event?id=2068361919
Date and Time
Apr 13, 20239:00 AM - 10:00 AM PDT