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The Cross-Tenant experience in the new beta is still highly confusing. When working with external partners (our Managed Services Provider, development partners for example), they tell us that if they are signed into their own organization, they do not see our messages, and when they toggle to our organization, they do not get messages from their own team. They have to open Teams in Private web Browsers as a hack because of this design issue. When will this be solved?
By comparison, with Slack you can see the number of unread notifications in an ever-present icon that represents each organization.
In another post reply, I just saw this video that explains the new experience: https://www.microsoft.com/en-us/videoplayer/embed/RW10Dhz
What I found confusing (in the beta) was that I couldn't tell from which organization I had missed notifications.
Watching the video, I can see that your approach is to put a notifications icon in the top-right where notifications can be cross-org.
So perhaps this just takes getting used to? Still, I would have preferred to see some kind of notification icon per-org somewhere.
- I agree with the per org icons :). I do not like the single bell for all tenants myself. Luckily the back end technology is there so hopefully UX can adapt over time!
I agree with Chris and Darren. I also would like to see being able to change the sound of the notifications in Chat & Channels. Working in a cubical environment everyone having the same sound, makes things hard to determine who has the message. Especially if we are busy and are looking at multiple screens and miss the pop-up.
