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Hi. So I have a couple of questions:
1. If myself and a second interpreter are working together and we are providing visual feeds (supporting each other with signs) would the Deaf person be able to see us both?
2. Will the interpreting selection be limited to two people? If we need a third team (Deaf or Hearing) or a student it would be necessary for us all to see each other. In the case of having a Deaf interpreter, it would be important to see them and not the Hearing team feeding them. Pinning is not always available, so will this be an added option for automated set up? On another note, We would also need to have the interpreter student and the professional interpreter on screen and be seen simultaneously by the Deaf participants. Is that an option? Other than pinning?
3. Can we have auto pinning for Deaf participants or Hearing interpreters that sign? It is important to be able to see everyone that will be signing in the meeting. We have noticed that once a meeting reaches a certain capacity functionality like pinning is taken away, So having this automated option would be nice.
- elisabeth_jones
Microsoft
Hi Marlena, thank you for the detailed feedback! I'll take your questions in order: 1. Yes - the three of you (two interpreters and Deaf client) would all designate one another as signers, and then you would each see the other two prioritized for sign. 2. Currently just the first two pre-designated signers that turn on their video in a meeting will show. Everybody in the meeting can designate different signers, if they so choose. It would be great to understand this use case further - if you could share through the Feedback option in Teams that would be ideal. 3. If you've designated someone as a signer in your Accessibility settings, they will automatically be prioritized for sign language when you join a call together. There shouldn't be any limitations on when you can use sign language view.- Hello Elizabeth - I work with Marlena. In your message you recommended that she "share through the Feedback option in Teams." Unfortunately, feedback policies are not available in GCC so the option is not available to her. Nor are we able to use the Feedback Hub. Do you have another way for her to share the information for this use case? Thank you
- elisabeth_jones
Hi Jennifer & Marlena - I'd recommend reaching out to the Enterprise Disability Answer Desk in that case. They have a direct line to engineering as well.
- Thank you, I will submit additional feedback. Under #3- The issue that I am seeing is if the system is prioritizing the first two individuals, my team interpreter will pull up and only one of my Deaf individuals. I am still missing the other five Deaf individuals on the team. Again, with pinning not being reliable, it is an issue.
- Not only that, but there are different types of interpreters - I have had meetings where I need a team of ASL interpreters, then a team of interpreters for people with vision difficulties (deaf-blind), and even another set of BSL interpreters because American sign language isn't the same as British sign language and I've got an international team. It's an added burden to each deaf person to have to play video screen musical chairs every time there's an interpreter switch. When I only want to see the ASL interpreter(s), I only need the 1 interpreter actively signing, and when they switch, I should automatically see the other ASL interpreter(s). I wouldn't need the BSL or tactile/low vision interpreters. This is especially painful when the deaf/blind people have to frantically search through a lot of videos to find the right interpreter with limited sight. And it shouldn't be up to the meeting host to manage, either, because 99% of the time the host won't be someone knowledgeable about accessibility.
- Agree - In practice it would be good to understand whether every participant who needs signing has to facilitate the new signer-pinning functionality within Teams or just the meeting organiser (and whether that then pins the signer(s) for everyone)? Can more than one signer can be pinned simultaneously?
