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Since our users are using the Teams app, I don't want them to install WebEx teams app. I would like a seamless calling experience for WebEx and Teams. When IT rolled out the WebEx soft phone application, I had them hide all the other features such as meetings, chat, groups. This is what the WebEx app looks like for our users. Would like to have users only need to open one application--Teams and the WebEx calling is ready. Now they do calling in WebEx and everything else in Teams--chat, meetings, Teams, file management.
Sean_Gilmour_MSFT
Microsoft
MicrosoftHi Susan,
Can you provide more details here - we're not entirely sure what you need in this case? Are you asking to be able to hide the Teams calling app from the left rail? Or is it you'd like to be able to use the Teams calling app for WebEx calling? You should be able to hide the calls app the same way chat and channels are hidden. Unfortunately, our calling app isn't open for third parties to use in place of their calling experience so in the case of using WebEx for calling it would be necessary to use their app.
Thanks
Sean
- You answered my question. No I don't want to hide Teams calling. I was wondering if we could configure the calling to be WebEx calling. Our users will have to have the WebEx calling app plus the Teams app. Thanks