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Microsoft Teams Phone AMA

Event Ended
Thursday, Jun 09, 2022, 09:00 AM PDT
In-Person

Event details

We are very excited to announce a Microsoft Teams ‘Ask Microsoft Anything’ (AMA) specific to Teams Phone!   The AMA will take place on Thursday, June 9, 2022 from 9:00 a.m. to 10:00 a.m. PT in th...
JohnSteckroth
Updated Aug 27, 2025
microsoft teams
Teams Phones
LakGautam's avatar
LakGautam
Copper Contributor
Jun 09, 2022
Why does calling does not route using the local voice routing set in operator connect when there are other sites using direct routing in the same tenant?
Roy Kuntz's avatar
Roy Kuntz
Icon for Microsoft rankMicrosoft
Jun 09, 2022
Hi LakGautam - can you provide more clarity upon what you mean by local voice routing set?
  • LakGautam's avatar
    LakGautam
    Copper Contributor
    Jun 09, 2022
    Well I am setting up Operator Connect in my test account where I have also Direct Routing employed too at a different location. After setting up, when test user is calling, the caller id shows the earlier Direct Routing setup. I have a seperate Dial Plan as well as Voice Routing policy setup for Direct Routing and the test user is not using them.
Date and Time
Jun 9, 20229:00 AM - 10:00 AM PDT