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Sarah_Gilbert
Updated Aug 27, 2025
microsoft teams
PLACES AND TEAMS ROOMS
GavinParry's avatar
GavinParry
Copper Contributor
Nov 09, 2021
Some of our Teams Rooms Devices aren't appearing in the Teams Admin Center. They work fine as meeting rooms. The Win_Agent_logs show "deviceEnrollmentState:"NotEnrolled"" but I can't find away to enrol the device in TAC.
TheGrahamWalsh's avatar
TheGrahamWalsh
MVP
Nov 09, 2021
Were the devices registered previously to TAC or even another TAC?
  • GavinParry's avatar
    GavinParry
    Copper Contributor
    Nov 09, 2021
    I think it might have been registered in the past, (a test device that has been offline for a while) but I reset the device and tried to create a new room mailbox incase that was the problem.