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AMA: Microsoft Teams Phone

Event Ended
Tuesday, Nov 09, 2021, 09:00 AM PST
Online

Event details

Have questions about the calling capabilities in Teams? Our panel of experts will be on hand to answer any of the questions you might have about the technical planning that’s required to implement Te...
Allen
Updated Aug 27, 2025
microsoft teams
Teams Phones
seth's avatar
seth
Iron Contributor
Nov 09, 2021
If a user redirects to the call queue, the agent does get no information in the toast notification from which user was the call forwarded. Is this a mistake? Every classic system support this. And will there be live statistics for the call queue agents in the future?
Date and Time
Nov 9, 20219:00 AM - 10:00 AM PST