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Have questions about the calling capabilities in Teams? Our panel of experts will be on hand to answer any of the questions you might have about the technical planning that’s required to implement Te...
Allen
Updated Aug 27, 2025
microsoft teams
Teams Phones
Marcus Schmidt's avatar
Marcus Schmidt
Copper Contributor
Nov 09, 2021
One of the topics that came up at Ignite was SMS on business phone numbers. It sounded like that's been widely requested and there might be something in the works? I think there is something for consumer Teams, so wondering if that same approach will find its way into the business-focused versions of Teams?
  • LinusCansby's avatar
    LinusCansby
    MVP
    Nov 09, 2021
    Telephony carriers have to support SMS on landline numbers, and that is not possible today. If mobile numbers will be supported in Teams that would be possible. There are some 3rd party apps in Teams so you can with your carrier add their app to get SMS support in Teams.
    • CarnegieJ-IAYF's avatar
      CarnegieJ-IAYF
      Iron Contributor
      Nov 09, 2021
      @Linus, we partner with a telephony carrier that supports SMS per DID and seamlessly integrates via Teams Direct Routing and certified Teams devices.
    • Marcus Schmidt's avatar
      Marcus Schmidt
      Copper Contributor
      Nov 09, 2021
      Thanks. We've looked at Heymarket for just that purpose. But I thought there was something cooking with native SMS support. As another poster indicated, this is something RingCentral and others really tout.