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AMA: Microsoft Teams Performance and Overview
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Tuesday, Apr 26, 2022, 09:00 AM PDTEvent details
Microsoft Teams is changing daily; we want to show you the work we are doing to provide you with the most information on Microsoft Teams performance enhancements.
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Allen
Updated Aug 27, 2025
Stephen Rose
Apr 26, 2022Silver Contributor
This behavior is by design.
Teams has a caching scheme that is designed for capacity and performance optimization. The Teams service caches general user information for up to three days. The Teams client also caches general user information locally. Some data, such as display name and telephone number, can be cached up to 28 days in the client. Profile photos can be cached up to 60 days.
ronaldcobbs
Apr 26, 2022Copper Contributor
Hi Stephen. I understand it is currently by design per the link I included in my post. By your restating the content of that doc, Microsoft is basically saying, it cannot feasibly/reasonably improve this functionality and it is not in its roadmap to attempt to do so. Does Microsoft not see how for a collaborative communications tool, this is a somewhat glaring shortcoming in functionality. We have to tell users to plan to update your profile photo up to 2 months ahead of when you want to display the change. This lack of dynamism is disappointing.