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AMA: Microsoft Teams Performance and Overview
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Tuesday, Apr 26, 2022, 09:00 AM PDTEvent details
Microsoft Teams is changing daily; we want to show you the work we are doing to provide you with the most information on Microsoft Teams performance enhancements.
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Allen
Updated Aug 27, 2025
ChrisF1
Apr 26, 2022Copper Contributor
Skype for Business allowed us to pull PSTN call statistics and user reviews directly out of the database. Teams does offer some PSTN statistics, but we're unable to pull the raw data to parse real-time MOS scores and PSTN activity. PowerBI won't be adopted by the business, which renders any solutions dependent on PowerBI unavailable to us. Ideally, we should be able to pull real-time data out of Teams the same as we were able to pull out of the on-prem SfB databases. Is there an option in the roadmap to give us *all* of our usage data?
ChrisF1
Apr 26, 2022Copper Contributor
The response I heard was "use PowerBI". This isn't helpful to organizations like ours who are unable to use PowerBI. We need to be able to pull, at minimum a CSV of call usage from our tenant.