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We are using MS Team widely across our organization and mostly we have positive feedback. However, part of the negative feedback we get relates to trying to understand when feature updates and changes are communicated but then can take 4-6 weeks to hit our tenant and then, because we have 200K+ users in our tenant, can take weeks for the updates to hit all users. How do we effectively communicate to our user base when we can't really know when updates actually hit our users?
This is a problem with SaaS-based solutions, in general. To add onto what Juan Carlos suggested, I am a huge advocate for the Message Center sync with Planner/Tasks so that you have a real-time feed of changes that are impacting the platform and your tenant, allowing you to see the changes, triage them (identify which will have end user impacts, which will not), and then create a plan and communicate. Many orgs do this with a regular (weekly/monthly) communication on what is coming, what has arrived. The hard part is being consistent so people build trust in the process.