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Windows Autopilot: notes from the field
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Tuesday, Oct 25, 2022, 07:00 AM PDTEvent details
Join Microsoft’s Customer Acceleration Team to discuss key learnings from our most complex customers. Take your Windows Autopilot use to the next level by walking through detailed use cases, avoiding...
Heather_Poulsen
Updated Dec 27, 2024
Paul_Woodward
Oct 25, 2022Iron Contributor
We have machines being sent from a reseller, and the first time we Autopilot them, they go through the standard OOBE - asked about location services, telemetry, and so on. The sign on screen is generic, not specific to our Tenant. Only after they are well into the process do they get the ESP. If you don't sign in to the generic login screen and reboot them, sooner or later they suddenly realise they are Autopilot and offer the correct sign on screen. After that, even after a device reset, they always do the right thing. What can we do to fix this and deliver a consistent end user experience?
TomislavPeharec
Jun 16, 2023Copper Contributor
We are experiencing this occasionally with some devices, sometimes users don't even report that during the onboarding and devices end up in such state. Devices certainly have Autopilot profile assigned and everything looks properly set up, anyone maybe who figured out what is the reason here?