Event banner

Simple and secure helpdesk support using Remote Help in Intune

Event Ended

Wednesday, Nov 29, 2023, 10:00 AM PST

Online

Event details

Join us as we explore how Microsoft Intune Remote Help is transforming remote support. We'll be exploring the core features and functionalities of Remote Help for Windows, Android, and most recently ...

Char_Cheesman

Updated Dec 27, 2024

Technical Takeoff

Murilo_Amorim

Copper Contributor

Nov 29, 2023

What type of license should I have in order to be able to access remote help?

Kara_Wang

Microsoft

Nov 29, 2023

You would either need the Remote Help standalone add-on or the Intune Suite license. Learn more here: https://learn.microsoft.com/en-us/mem/intune/fundamentals/intune-add-ons#available-add-ons

Murilo_Amorim
Copper Contributor
Nov 29, 2023
So remote help is not part of Microsoft 365 E5 license? it's a addon? Thank you

Date and Time

Nov 29, 202310:00 AM - 10:30 AM PST