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Simple and secure helpdesk support using Remote Help in Intune

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Wednesday, Nov 29, 2023, 10:00 AM PST

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Join us as we explore how Microsoft Intune Remote Help is transforming remote support. We'll be exploring the core features and functionalities of Remote Help for Windows, Android, and most recently ...

Char_Cheesman

Updated Dec 27, 2024

Technical Takeoff

Murilo_Amorim

Copper Contributor

Nov 29, 2023

What type of license should I have in order to be able to access remote help?

Kara_Wang
Microsoft
Nov 29, 2023
You would either need the Remote Help standalone add-on or the Intune Suite license. Learn more here: https://learn.microsoft.com/en-us/mem/intune/fundamentals/intune-add-ons#available-add-ons
- Murilo_Amorim
  Copper Contributor
  Nov 29, 2023
  So remote help is not part of Microsoft 365 E5 license? it's a addon? Thank you
Joe_Lurie
Microsoft
Nov 29, 2023
Hi Murilo_Amorim Remote Help is part of the Intune Suite premium add-ons. Or it can be trialed or purchased a la carte as a stand-alone product.

Date and Time

Nov 29, 202310:00 AM - 10:30 AM PST