Event details
12 Comments
- Heather_Poulsen
Community Manager
Thanks for joining today’s session on “Secure helpdesk support using Intune Remote Help” at Microsoft Technical Takeoff. Q&A will remain open through Friday so keep your comments and questions coming! Up next: Enterprise Application Management with Microsoft Graph
Any timeline to implement unattended access control for Windows device?
- RodolfoBermudez
Microsoft
Hi KaranS340, we don't have any details to share right now but we are looking into this scenario. Please share your feedback on what you'd like to see at https://aka.ms/IntuneFeedback. And, if you want to join us on the journey, join the Microsoft Management Customer Connection Program for early preview opportunities.
Does remote help support multiple monitors?
- Kara_Wang
We do
Where does one obtain the Windows Remote Help and macOS Remote Help?
- Kara_Wang
Get started at aka.ms/remotehelp and here's our public documentation - Use Remote Help to assist users authenticated by your organization. | Microsoft Learn
Will Remote Help have the ability to access devices unattendedly? We have a big need to access devices without users on the other end.
- Heather_Poulsen
Welcome to “Secure helpdesk support using Intune Remote Help” at Microsoft Technical Takeoff. Q&A is open now and throughout the week. Please post any questions or feedback here in the Comments.
Will we be seeing unattended access for windows devices anytime soon? That is one of the things i miss about SCCM.
- RodolfoBermudez
Hi Ali11CH, we are currently working on unattended session support for Windows devices.
