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Remote Help for Windows: Secure and trusted helpdesk support

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Wednesday, Apr 12, 2023, 08:00 AM PDT
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In today's complex environment, organizations are looking for solutions that help your workers quickly and securely overcome technical barriers. Join us to learn how Remote help with the integration ...
Heather_Poulsen
Updated Dec 27, 2024
Tech Accelerator
SigurdWerner's avatar
SigurdWerner
Iron Contributor
Apr 12, 2023
For the UAC integration: does it also work if 'Prompt for credentials' + 'Switch to secure desktop' is configured?
Michael_Johnson950's avatar
Michael_Johnson950
Icon for Microsoft rankMicrosoft
Apr 12, 2023

Hello,

Thank you for your question.

I'm a little unclear on the question and the scenario.  Can you clarify the scenario a little more please?

Thank you.

 

  • SigurdWerner's avatar
    SigurdWerner
    Iron Contributor
    Apr 12, 2023
    the demo highlighted the simplest possible, but risky UAC configuration (prompt for consent on the user screen), but UAC allows a more secure configuration w/ asking for full credentials and the consent is executed on the secure desktop (session 0) so only HID can interact. This is e.g. The reason you can't use Teams session sharing in this configuration since Teams has no access to the secure desktop.
Date and Time
Apr 12, 20238:00 AM - 8:30 AM PDT