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Remote Help for Windows: Secure and trusted helpdesk support

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Wednesday, Apr 12, 2023, 08:00 AM PDT
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In today's complex environment, organizations are looking for solutions that help your workers quickly and securely overcome technical barriers. Join us to learn how Remote help with the integration ...
Heather_Poulsen
Updated Dec 27, 2024
Tech Accelerator
-_RH_-'s avatar
-_RH_-
Iron Contributor
Apr 12, 2023
Is blind credential caching on the roadmap? This is a huge feature for ConnectWise and others as it avoids the need for a user to share their password to support (password policy violation), and the user can step away while support can "enter" the user's password without tying up the user's time.
  • Kara_Wang's avatar
    Kara_Wang
    Icon for Microsoft rankMicrosoft
    Apr 12, 2023

    Thank you for the feedback! This is currently not on the roadmap but we would like to learn more about your use case. Could you direct message me here on Tech Community for me to understand more details?

    • -_RH_-'s avatar
      -_RH_-
      Iron Contributor
      Apr 12, 2023

      Kara_Wang Thank you, Kara! I sent you a private message.

Date and Time
Apr 12, 20238:00 AM - 8:30 AM PDT