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While moving to the cloud using Autopilot, we have two issues
the 1st is accessing multiple Network share servers using full entra-id joined devices.
the 2nd is follow-me printing with working on-prem printing solution.
what do you recommand to fix those two issues ?
- If you have hybrid identity (active directory user accounts that are synced to entra), those users will have no issues accessing fileshares or printers from their entra joined device. If these employees are using windows hello, you just need to setup "cloud Kerberos trust" first. can you elaborate on what issues you are seeing?
in on-prem scenario the network drives are mapped in explorer and working without any additional credentials prompt from the user as the user is using the , but on autopilot case we configured a script to mount the drive with creds prompt for the user's domain logon and not the UPN which is not a simple from the UX view and not working on everytime !. and for the network printer installation we were unable to get the print queues, btw the direct printing was successful. and i suspect it has something with identiying the device which is not having a device certifcate.
- That doesn't sound familiar, Daniel. As long as your user identities are synced from on-premises AD to Entra ID and your device has line of sight to the on-prem network, authentication should work fine. This is a great video that explains this process https://www.youtube.com/watch?v=4Ip3h4kJxmw.
