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If we could just license admins for remote help we could probably accept the extra cost. No way we can license EVERY user just to help a small percentage who need help. After all, frontline workers are always licensed at lower levels, e.g., F3.
Same here. It is waaaaaaaaaaaaaaaaaaaaaaaaaaay to expensive for our needs. It should be so that the helper needs a license instead of the one being helped.... Or the one being helped has a way cheaper license to opt-in.