Event banner
Event details
Super interesting session! How is licensing for remote help done? We have multiple customers. Where lies the licensing to support multiple customers?
- Remote help is a per user per month license. It doesn't currently support federation (so you can't use your same account across tenants you may support). If you have accounts in each tenant it could definitely work.
- Any chance we'll see modifications to the licensing structure (e.g., licensing of techs, not end users) so that it doesn't cost millions of dollars a year when the competition is far less expensive?
