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Discover the latest innovations in device management for frontline workers with Microsoft Intune. Frontline workers are essential for many industries, such as retail, manufacturing, and healthcare. T...
Char_Cheesman
Updated Dec 27, 2024
Technical Takeoff
RobdeRoos's avatar
RobdeRoos
Iron Contributor
Nov 30, 2023
My experience on Android Enterprise with Shared Device mode and logging off and the previous user and logging in with the next user, is that not all data is removed. Some app data is left behind on very specific apps. Also when assigning policies by using filters, we can't disable the device pin on a Samsung device. Are we doing something wrong? What's your experience?
Matt_Yandek's avatar
Matt_Yandek
Icon for Microsoft rankMicrosoft
Nov 30, 2023

Thanks for the question RobdeRoos . For the app data clear question, unless the application is integrated with MSAL, it's a best effort to clear the app data and is subject to how the application stores its data. Can you share which application(s) you're having issues with? Feel free to send me a direct message if you don't want to share here.

 

For your question about filters and PIN policies on Samsung devices, please file a support ticket so we can help troubleshoot with you.