Event details
We've seen this - sometimes the WIPE command doesn't run at all (computer definitely has an Internet connection etc.) - even after several device syncs (both from the Intune console and locally via Company Portal) and several reboots. For these we use the local "Factory Reset" option and manually delete the device record in the Intune console etc.
I am wondering if the Intune team is running the Wipe command per user (which, if they are, makes no sense when Wiping the entire device). As, I have seen Wipes will always fail if the user's password has changed or otherwise have the "There is a problem with your Work or School Account" notice. Usually, a reboot will kick it in the pants.