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We have been deleting devices from Endpoint Manager when we send a device to salvage. We noticed that it doesn't get deleted in Azure AD. What is the best practice to remove a device that is going to salvage (never to be used again). What is the best practice of removing a device that has been reset and it has created a new entry in Endpoint Manager Devices.
Use the Intune WIPE command. that will delete the computer record from Intune and factory reset the computer. If registered for Autopilot, it will need to be deleted from the AP device list before you can delete the record from AAD. You would want to do this anyway to stop anyone else Autopiloting it later on with all your company system access.
- The various Retire, Wipe, Autopilot Reset, Fresh Start, Delete options are a mess. The names do not reflect what they do. I can't keep track in my head of what each one does, and many of them have sub-options too. I spent a day testing each one, and reading what they should do, and then came to the conclusion that generally I want 'Wipe'. (Which IIRC is the same as the "Reset" option within Windows 10 - why not name it consistently?) Look at it from my perspective. I either want to blow it away completely (it's EOL), I want to Reset it because it is playing up, or I want to quickly clear down user data to reallocate it to someone else. 3 options that cover those scenarios, with names that match the use case, and a description that tell the admin what they will do is all we need.
