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Device management for the frontline: Intune to the rescue
Event details
Discover the latest innovations in device management for frontline workers with Microsoft Intune. Frontline workers are essential in various industries, including retail, manufacturing, healthcare, and more. They need devices that are secure, reliable, and easy to use. However, managing these devices can be challenging for IT teams, especially when dealing with different device types, user identities, and compliance requirements. Don't miss this opportunity to learn how Intune can help you efficiently manage frontline worker devices, no matter where they are.
Speakers: Jessica Yang, Catarina Rodrigues, Saurabh Sarkar
This session is part of Microsoft Technical Takeoff: Windows and Intune.
16 Comments
- VaishnavK1993Brass Contributor
Great Session Saurabh_Sarkar & Team 👏
- Saurabh_Sarkar
Microsoft
Thank you so much! We are glad you enjoyed the session.
- Jessica-Yang
Microsoft
Thanks, appreciate it - we love to showcase what the Intune teams have been working on!
- DaneaGalbraithIron Contributor
Can you tell us more about the Device troubleshooting capabilities?
- CatarinaRodrigues
Microsoft
Thank you for your question! There are several capabilities in Intune to support troubleshooting of devices. Here's 2 capabilities we've seen are very useful to troubleshoot devices in the FLW space:
- Heather_Poulsen
Community Manager
Thanks for joining today’s session on “Device management for the frontline: Intune to the rescue” at Microsoft Technical Takeoff. Q&A will remain open through Friday so keep your comments and questions coming! Up next: The latest and greatest in the world of Windows LAPS
Here are the resources we mentioned in today’s session:
- Work Trend Index Special Report: Technology Can Help Unlock a New Future for Frontline Workers
- To stage a device, set up VPP deployment for the Company Portal app, then configure and deploy a specific app configuration policy.
And here are the latest updates: - FSalcedoOccasional Reader
dynamic groups wont add iOS devices after enrollment that haven't been signed into Company Portal. This is concerning because usually the user wont be there to sign into CP right away. even with device naming templates which I have added a department and having a dynamic group to add those devices it wont add them until someone logs into CP. Is there a way now or in the future to deal with this.
- Jessica-Yang
Microsoft
This might be a side effect of the fact that dynamic groups inherently have some latency before updating. We introduced enrollment-time grouping (discussed around the middle of the video and here on our roadmap) to address this issue.
If you are consistently able to reproduce the sign-in requirement (even after waiting for a significant amount of time) the best move would be to open a support ticket with logs so that we can investigate this further.
- FSalcedoOccasional Reader
The only difference I have seen is with iOS devices not logged in have Unknown for Ownership and no Primary User set. Once you log into CP the Ownership changes to Corporate and Primary User is set and then after that is when it would add to dynamic group. So we have to wait for a user to log in before it adds to group and then install apps afterwards
- Heather_Poulsen
Community Manager
Welcome to “Device management for the frontline: Intune to the rescue” at Microsoft Technical Takeoff. Q&A is open now and throughout the week. Please post any questions or feedback here in the Comments.
- KaranS340Brass Contributor
Any plans to implement "Remote lock" feature for Windows devices?
- Joe_Lurie
Microsoft
KaranS340 Thanks for the question. We do not have plans today to implement Remote Lock on Windows devices, but it's feedback that we've heard. Please go to https://aka.ms/IntuneFeedback and upvote (👍) the feedback. Here is a direct link to that feedback.
- Miles_PearceCopper Contributor
For us, degrees of Wipe for Windows devices is preferable to Lock for the reason that if lost or stolen ( we assume potentially sensitive data always) we'd like to eliminate the possibility of the device being unlocked (in error) and potentially exposing data.
We'd supply a fresh M365 device to the user reporting lost or stolen device immediately for business continuity.
- Miles_PearceCopper Contributor
What's new for MS Intune Android MDM?
- Jack_Poehlman
Microsoft
Stay Intune with Intune to learn more! https://aka.ms/intunenew #dadjoke