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AMA: Troubleshoot device issues with Intune
Event details
Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into reports for tailored insights, or how to use built-in Remote Help to securely aid end users and remediate issues? Join this Ask Microsoft Anything (AMA) event to get your questions answered by our product and engineering teams.
Post your questions in the Comments below. We'll have experts responding in the live stream and others in chat. |
This AMA is part of Tech Community Live: Microsoft Intune edition. Visit https://aka.ms/TCL/Intune for the full agenda.
104 Comments
- SeMeDeIron ContributorIs there a simple/fast way for checking single registry entries on the whole bunch of devices? Sure there could be ways with remediations and results writen in LA and so on... but is there maybee a quick(er) way for this?
- Char_CheesmanBronze Contributor
Thanks for participating in today's AMA: Troubleshoot device issues with Intune! For reference, the panel covered this topic at 08:15.
- JoeH45Iron Contributor
Could we get a way to add additional folders and files to be collected with device diagnostics? For example, we currently send the install logs (using /l*v, etc.) for all application installs to a specific folder. It would be great to be able to have those collected as well when collecting device diagnostics.
- Char_CheesmanBronze Contributor
Thanks for participating in today's AMA: Troubleshoot device issues with Intune! For reference, the panel covered this topic at around 05:00.
- HajoBrass ContributorAnd a timeline on this feature (asked the same question earlier this year)
- TinTrungNguyenCopper ContributorWhere is the root cause of the error while enrolling macOS via the Company Portal? I got this issue "Unable to confirm setting" after I had installed the MDM profile, and it looks like the Company Portal app can not push the status to Intune. How to check it from the technical side?
- Char_CheesmanBronze Contributor
Hi! The panel from the next session, AMA: Powerful Apple device management with Intune, covers your question at 01:35.
- Heather_Poulsen
Community Manager
We're seeing your question, Tin. I think the right folks to answer are in the next AMA (AMA: Powerful Apple device management with Intune) -- Right, Arnab Biswas or Andy_Cerat?
- TinTrungNguyenCopper ContributorWhy? troubleshoot device issue, right?
- HajoBrass Contributor
Wrong topic
- SeMeDeIron ContributorAny ETA for long awaited remediation (formerly PAR) community or microsoft reviewed database?