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AMA: Troubleshoot device issues with Intune

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Thursday, Sep 14, 2023, 08:30 AM PDT
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Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into report...
Heather_Poulsen
Updated Dec 27, 2024
Tech Community Live
Mototada's avatar
Mototada
Copper Contributor
Sep 14, 2023
Recently in company we encounter following problem User got autopiloted device but because we use region attribute to assign correct profiles and user get wrong region his device has not been fully autopiloted. Device has not been added into intune(only AAD joined) so was not manageable but user do not have administrator rights. Local administrator disabled. to reset this PC it require administrator right. How to troubleshoot such scenario?
Hung_Dang's avatar
Hung_Dang
Icon for Microsoft rankMicrosoft
Sep 14, 2023
This sounds like a profile targeting problem. I'm not sure what "region attribute" means here, but that's where I'd double-check that it got assigned correctly to the right user/device. If you still can't find the root cause, consider filing a support case on the Intune portal. Hope this helps, Kamil. Have a great day!
Date and Time
Sep 14, 20238:30 AM - 9:30 AM PDT