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I'm a newbie to Intune and have a device enrollment question. When enrolling devices, specifically desktops and laptops, via Settings> Accounts>Access work or school, I receive either of the following messages:
1. Your device is already connected to your organization.
2. “We couldn’t sign you in. If this error persists, contact your system administrator and provide error code CAA60007.” Correlation ID: da887d7a-6929-4803-a686-ad182114e61f.
3. And recently, Your account has reached the maximum device limit for connecting to your work or school (0x80180013).
4. When successfully enrolling the device, it will either connect to the Microsoft Work or school account, or “Connected to University MDM” account. I assume enrolling in the University MDM is correct. However, it doesn't give me the option to choose one or the other. How do I select the correct enrollment?
Am I enrolling devices correctly? Or is there another method to enroll a group of devices?
- Hung_Dang
Microsoft
When enrolling through the Windows Settings app, there are multiple types of enrollments you can do (e.g., Workplace Join, full MS Entra joining + MDM enrollment, domain join). These result in different methods and levels of enrollment, and your company should provide guidance on which option they require for your device. After that, you just enter in your company creds, and things should result in what your company expects. Hope this helps, Jeff. Have a great day! 1. I would check your device restrictions in intune. 2. if you are already signed into and connected the device to your org I would think you need either GPO or Configuration Manager (SCCM) to kick off the device enrollment
