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AMA: Troubleshoot device issues with Intune
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Thursday, Sep 14, 2023, 08:30 AM PDTEvent details
Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into report...
Heather_Poulsen
Updated Dec 27, 2024
HeyHey16K
Sep 14, 2023Iron Contributor
We have this too and have been told it is correct
Hung_Dang
Microsoft
Sep 14, 2023This is correct. Autopilot registration precreates the Entra device object. After a device gets deployed via AP-into-HAADJ, the device object also gets created in AD, which syncs it (via the AAD Connector) to Entra during the user ESP. That's why you see two objects in Entra. To identify them, they have the same ZTDID property and have different object types. This is unfortunately a side effect of the two different infrastructures targeted (i.e., Entra by Autopilot, AD by HAADJ) and the necessity to associate them together somewhere.
Hope that helps, Ryan. Have a great day!