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AMA: Troubleshoot device issues with Intune
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Thursday, Sep 14, 2023, 08:30 AM PDTEvent details
Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into report...
Heather_Poulsen
Updated Dec 27, 2024
Matt_Chamberlain
Sep 14, 2023Occasional Reader
We are using Autopilot combined with Enterprise Status Page to prevent users accessing their desktop prior to completion. We have a number of apps that we need to deploy and have found that ESP does not pick up a lot of them. The apps are all Win32 apps. The logs do not show any entries like failed/errored etc for the apps not picked up. They are all packaged the same. We have had to revert to only deploying only a couple of specific apps that work through ESP, and then creating a set of dependency apps to install the rest when the user gets to their desktop.
Is there a way of identifying why ESP is not picking up apps and deploying them?
- HeyHey16KSep 14, 2023Iron ContributorAll they all set to "required" deployment, assigned to the right group and the same package type, e.g. Win32 v LOB etc.? When we first deployed Autopilot we had a mix of package type and they conflicted, so converted them all to Win32
- Matt_ChamberlainSep 14, 2023Occasional ReaderYes we have made sure they are all Win32 apps and all set to required.
- StephaneTanjamaSep 15, 2023Copper ContributorAre you sure, they are all deployed in the device context.