Event banner

AMA: Troubleshoot device issues with Intune

Event Ended
Thursday, Sep 14, 2023, 08:30 AM PDT
Online

Event details

Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into report...
Heather_Poulsen
Updated Dec 27, 2024
Tech Community Live
MaddyMiller710's avatar
MaddyMiller710
Copper Contributor
Sep 14, 2023
I have duplicate devices Intune (Device ID's) after unenrolling and then re-enrolling under a different user. They don't appear in my devices list, only when I'm adding specific devices to a group. I search for DeviceABCD, and there are 5 different DeviceABCD's with different Device ID's, yet only one of those are active currently. Is there any way to purge those old device ID's?
  • engelcg's avatar
    engelcg
    Brass Contributor
    Sep 14, 2023
    Asked last year a similar question regarding that. A switch to cleanup the AAD object when the Intune object is deleted would be more then welcome. 🙂
  • Char_Cheesman's avatar
    Char_Cheesman
    Bronze Contributor
    Sep 14, 2023

    Thanks for participating in today's AMA: Troubleshoot device issues with Intune! For reference, the panel covered this topic at 32:45.

Date and Time
Sep 14, 20238:30 AM - 9:30 AM PDT