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AMA: Troubleshoot device issues with Intune
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Thursday, Sep 14, 2023, 08:30 AM PDTEvent details
Looking to improve the troubleshooting experience within Intune? Have questions on accessing ServiceNow incidents in the admin console? Curious how to use advanced analytics to drill down into report...
Heather_Poulsen
Updated Dec 27, 2024
rrenstrom
Sep 14, 2023Brass Contributor
Is there a report that will indicate devices where the primary user is NOT Intune licensed? Not every user at our organization is licensed and we have users that move to other departments, which drops them from our Intune license group. When this happens the device still shows as enrolled in Intune; however, it no longer deploys configuration profiles to the device because of the licensing issue.
To add more context, this is on Mac devices where you can't change the Primary User.