AMA: Securely manage iOS/iPadOS and macOS endpoints with Intune

In order of the implementation of O365/M365 and with it Microsoft Intune, Outlook for iOS has become the standard mail client on iOS devices for many customers today. This is due to the excellent user experience and the constant stream of new features implemented by Microsoft. From a security perspective, in addition to the provision on managed devices (managed by Intune), the secure use on unmanaged devices with MAM or App Protection Policies (APP) is a big argument for using Outlook for iOS.

 

Currently, many ouf our customers are working on a BYOD setup for blue collar worker, who typically have a maximum of one email inbox. A big pain point for many users who use Outlook for iOS in an MAM-only setup (and for MDM setup with Intune, too) is the missing caller identification of Exchange Online (EXO) contacts (automatic synced GAL Contacts, not personal contacts). There are already several paid app solutions that close exactly this gap which offer more or less the same range of functions. The app builds a container and downloads the managed address books (GAL, personal) of the user and then enables the resolution of the CallerID or identification of the caller via the so-called Apple CallKit integration.