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AMA: Powerful Apple device management with Intune
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Get the answers you need to efficiently and effectively manage all things iOS and macOS. Curious about day zero support for upcoming Apple releases? Single sign-on support? Declarative device management support for software updates? Join this Ask Microsoft Anything (AMA) event with your questions and let our product and engineering teams provide insights and answers on how you can put the latest capabilities to work for you!
Post your questions in the Comments below. We'll have experts responding in the live stream and others in chat. |
This AMA is part of Tech Community Live: Microsoft Intune edition. Visit https://aka.ms/TCL/Intune for the full agenda.
89 Comments
- L_A_2023Copper ContributorDo we need the company portal app to manage macOS devices and/or deliver apps? thanks
- Char_CheesmanBronze Contributor
Thanks for participating in today's AMA: Powerful Apple device management with Intune! For reference, the panel covered this topic at 40:10.
- rrenstromBrass ContributorIt would be useful to have a method to change Intune's Primary User (licensed user) for Mac devices, similar to Windows devices. The context is we use a white glove method of setting up new devices, where an in-house tech does the initial setup (enrolling the device with Apple Device Enrollment to install several large software packages). Then we retire the device in Intune, so the user can re-enroll the device with Company Portal, to set the actual Primary User. This is a cumbersome workflow that could be avoided by allowing the Primary User to be changed in the Intune console.
- benjamin_flamm
Microsoft
Thanks for the context - we'll keep this in mind while we investigate multi-user scenarios with Platform SSO
- jamie112193Brass ContributorAre you doing anything different from other MDMs like Jamf when it comes to controlling OS patching? We have so many issues with that and jamf. Even Jamf has to use nudge internally to patch their own systems.
- benjamin_flamm
Microsoft
We're adding support for declarative software updates which will allow you to configure an update to install by a specific time. Because all of the notifications and update preparation is handled by the OS, it's a much more seamless experience. - cuneytkorkmazCopper Contributor+1 for this question! Our organization has same issue.
- HajoBrass ContributorWill the macOS VPN profile in intune ever support EAP-only authentication besides the already available Username/Pass & Certificate. So I can configure the Intune supplied SCEP certificate profile for that authentication. (normal Certificate does not work in an EAP-only scenario)
- Lance_CrandallBrass ContributorPing me offline about this. Username/Pass has been the only request from customers so curious what your scenario is.
- engelcgBrass ContributorIn a developer company it usually happens that a developer has one macOS device, but they needs to test on multiple OS versions. As I saw, if you try to enrol the same macOS device with a different OS, then the newly enrolled device will become enrolled/compliant, but the other one will not be managed by Intune any longer. I guess Intune identifies macOS devices by the serial number. The same doesn't cause problems in case of Windows devices you can enrol the same device with multi boot OS and it will have different managed instances. It would be pretty cost effective to be able to use one macOS device with multiple OS versions. Also it's something which causing issues from security/monitoring perspective.
- benjamin_flamm
Microsoft
Thanks for the feedback - we'll take this back
- DylangouldBrass ContributorWhen I wipe a iOS device, the Device wipes and goes back through auto enrollment as expected.. but then in Azure Active directory I seem to have duplicate entry/ It creates a new entry in AD but doesn't remove the old entry, is their a solution for this minus wiping the device then deleting it after it starts the wipe.
- benjamin_flamm
Microsoft
Please add your vote to the feedback portal - I believe this is cross platform and isn't limited to solely Apple device management
- Char_CheesmanBronze Contributor
Welcome to AMA: Powerful Apple device management with Intune. Let's get started! Post your questions in the Comments, and we'll be answering questions here and in the live stream.
- HagenS-1Copper ContributorWhen we will see a real solution for BYOD-Mac's? If Apple will not provide the technical base for separating and protecting company data on private device - maybe app protection for MS Mac Apps is coming (like iOS)?
- benjamin_flamm
Microsoft
Apple has provided account driven user enrollment where macOS maintains a partition between company and personal data based on managed Apple IDs. Feel free to message me directly with what scenarios you're looking to solve
- MakeITGoodBrass ContributorHello! Can you recommend a formal, deep dive, training that covers Intune management specific to mobile devices (i.e. management of iPhones, iPads, Android devices)? Most Intune training that I've come across is deficient in these areas as the focus is more on desktop and apps and only slightly touches on mobile devices. It would be nice to have training specific to the mobile devices mentioned above. Thank you.
- benjamin_flamm
Microsoft
If you have a Microsoft account team, then they can help set up workshops and other engagements with a focus on mobile devices.
- cheekynandos456Copper ContributorGCM IKEv2 encryption is still not available on iOS, docs state "This is a known issue, and will be fixed in a future release. There is no ETA" and hasnt changed in at least 6 months!