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We are just starting co-management. When the primary user changes in CM, does that information get uploaded to Intune? We have computers where when someone leaves, they are assigned to another person and where the manager will request the new computer for a new user, and OSD assigns that person as the primary user. How do we ensure the primary user is correct?
SCCM measures the primary user by used minutes over a timeframe in days
When the computer has been cloud-attached via the SCCM client, the first user with an Intune license enrolls this device to his/her name as primary user in Intune and it will stay.
If IT guys "preparing" machine for new users with their own user and they have Intune license they always set themselves as primary user and it needs to be changed in Intune console to final user manually afterwards. Such preparing must be done by users without Intune license.
Setting IT guys as Device enrollment managers isn't often an option as then they can't enroll their own device