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AMA: Enrolling modern devices with Windows Autopilot

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Thursday, Jul 21, 2022, 08:00 AM PDT
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Interested in the simplified Autopilot device enrollment flows?  Do you have questions about pre-provisioned devices? Curious about advanced app and policy configuration during Windows Autopilot enro...
Heather_Poulsen
Updated Dec 27, 2024
AMA
Hung_Dang's avatar
Hung_Dang
Icon for Microsoft rankMicrosoft
Jul 21, 2022
That's a pretty generic error. You could try to look in the device's event logs for events that reference that error code, and see if the events around it provide the detailed reason.
Justin_Staples's avatar
Justin_Staples
Copper Contributor
Jul 21, 2022
So for additional context we have worked with our Fast Track team for over a month to really dig in to this issue and as of yesterday they still don't have a solid answer for our configuration. At first were able to delete the Autopilot pc object as well as the AAD object related to and then reupload the device hash and reassign all our profiles, and several devices that previously would fail could then complete. But now we have devices that wont work even after the above steps done several times. We use Lenovo as our OEM, and a pretty much "retail" Enterprise ISO Win 10/Win 11.
Date and Time
Jul 21, 20228:00 AM - 9:00 AM PDT