Event banner
AMA: Enrolling modern devices with Windows Autopilot
Event Ended
Thursday, Jul 21, 2022, 08:00 AM PDTEvent details
Interested in the simplified Autopilot device enrollment flows? Do you have questions about pre-provisioned devices? Curious about advanced app and policy configuration during Windows Autopilot enro...
Heather_Poulsen
Updated Dec 27, 2024
se8791
Jul 21, 2022Brass Contributor
Has the stability of the AP service been discussed at MS? Sometimes we run into issues with the AP process failing randomly, and the only answer/cause, seems to be service issues.
- MikkelLundKnudsenOct 19, 2022Iron ContributorSame here. Some times we just see that it fails - and cant find any reason why in the : Service health and message center - but then, waiting some time - it suddenly works agian. No idea why. Sometimes we have hade issues when doing Co-Management, and that will fail in the Device Preparation - but then we simply do run the "Connection Analyzer" for the Cloud Management Gateway - and then often its one of our Management Points that for some reason needs a "reboot". But still - we experience issues now and then, and if its around the first of the month where we typically onboard alot of new employees, then it becomes critically. 😞
- Hung_DangJul 21, 2022
Microsoft
Many, many times. 🙂 That's why our mantra to customers is: Keep it simple. We've found that the largest companies that use Autopilot have very high success rates because of the simplicity of their deployments (e.g., low number of apps deployed). The Autopilot flow is a very complex flow involving soooo many components. The typical randomizing inhibitors to success that we've found include: unreliable networks (e.g., schools, home) that can't take the number of apps configured by the IT admin; the number of apps configured for a user/device; very complex networking/security infra (e.g., proxies); country-specific network latencies.