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Since a custom SharePoint Agent is limited to 20 knowledge sources and the sources can be document libraries, folders, or files, could you explain what the difference is in how the agent processes the various types of sources?
A few more questions come to mind with regard to the knowledge sources:
- Is there a limit to how many documents can be in a document library or folder supplied as a knowledge base for the SharePoint agent?
- Is there a limit to the size of the libraries, folders, and files uploaded as knowledge sources?
- What type of file formats are supported as knowledge sources?
- RachelSolomonNambiJan 09, 2025
Microsoft
If you are selecting a site or folder, you can have any number of files underneath, but we recommend capping at 20 items for best results. Grounding the agent to highly curated, accurate, complete and unique content will help the agent provide more accurate and relevant responses.
Currently, the following file types are supported:
- Office documents: DOC, DOCX, PPT, PPTX, XLSX
- New Microsoft 365 formats: FLUID, LOOP
- Universal formats: PDF, TXT, RTF
- Web files: ASPX, HTM, HTML
- OpenDocument formats: ODT, ODP
Support for the following file formats is coming soon:
- Images
- Meeting recordings and other videos
- OneNote notebooks
- EvgenijaKJan 09, 2025Brass Contributor
Thank you for the reply! I have a follow-up clarification question:
When you are speaking of capping at 20 items, do you mean 20 items per folder selected, or 20 items in total (i.e. the total of the items in the folders combined should be 20?)- mithunasJan 09, 2025
Microsoft
Thank you for clarifying. Of the 20 items, each item can be a file or folder. Subfolders and files under will be used as a source but not counted towards the 20 item limit. So for example: You can select 20 folders and every file or folders under will be added as a source and not counted towards the 20 limit.
- Amy_Keith710Jan 09, 2025Copper Contributor
Can you clarify this? We use Sharepoint for file management. Each of our sites had a document library with multiple sub-folders that contain our project files. Each library could contain hundreds of files. Are you saying if we add an agent to the document library, it will only be able to source 20 files?