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We are excited to announce the Microsoft 365 Copilot: Wave 2 AMA on Thursday, September 19 at 9:00 AM Pacific Time! This is your opportunity to ask our team of experts questions following ...
Sarah_Gilbert
Updated Sep 19, 2024
I’ve noticed that the utilization of Copilot seems to be stagnant, as many users treat it similarly to an “internet search.” The simplicity of the single text box for inputting prompts often leads to users relying on their learned habits from search engines, rather than leveraging Copilot as an AI assistant. Given Copilot’s access to the Microsoft Graph, it has the potential to offer significantly more.
However, due to years of search engine usage, many users are not accustomed to asking specific questions about their data. Could you provide some resources or strategies to train users on how to effectively prompt Copilot, so it becomes an indispensable tool for them?
- JessieHwang
Microsoft
Check out the Copilot Scenario Library https://aka.ms/Copilot/ScenarioLibrary for practical everyday scenarios by dept/function and Day in the Life guides. Copilot Lab also has a great library of prompts to explore and inspire users: https://copilot.cloud.microsoft/prompts/all?ocid=CopilotLab_HM_PromptsToTry.
- Marc is right that our adoption site is a great place to start. Copilot Lab (https://support.microsoft.com/copilot) and Copilot Academy (https://techcommunity.microsoft.com/t5/viva-learning-blog/microsoft-copilot-academy-now-available-to-all-microsoft-365/ba-p/4229957) are also great resources for this.
- DarrelMillerWe have found it useful to create specialized Declarative Agents that focus on a specific area that has a set of "conversation starters" to give users and idea of what they can do with the Declarative Agent. This helps to lead users down a path of discovering the possibilities.
- There is a full copilot adoption site that has these resources and more. https://adoption.microsoft.com/en-us/copilot/
