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Measuring usage, adoption, and the impact of Microsoft Copilot
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Thursday, Feb 29, 2024, 08:00 AM PSTEvent details
You’ve deployed Copilot for Microsoft 365. Great! Now let’s look at usage, adoption, and the impact across your organization. Explore the Microsoft Copilot Dashboard (Preview) in Viva Insights and th...
Heather_Poulsen
Updated Dec 27, 2024
Scott_Roan
Feb 29, 2024Copper Contributor
A few quick items:
Beyond adoption there are a few key items:
I didn't see adoption over time... Trend lines seeing my adoption rates as compared to last few months along with impacts.
Is there a quick way to identify users with low usage rates to provide training or recoup the license?
Samer_Baroudi
Microsoft
Feb 29, 2024The Copilot for Microsoft 365 usage report offers the ability to toggle between a Summary view versus a Trend view. Selecting the Trend option will show you an Enabled and Active users time series chart the option to view this for Copilot for Microsoft 365 overall, or on a per Microsoft 365 app basis. As for identifying users with low usage rates, the Usage report offers a user-level detail view showing the Last activity dates. The user-level info is anonymized by default and only a Global admin can expose it.