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Measuring usage, adoption, and the impact of Microsoft Copilot
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Thursday, Feb 29, 2024, 08:00 AM PSTEvent details
You’ve deployed Copilot for Microsoft 365. Great! Now let’s look at usage, adoption, and the impact across your organization. Explore the Microsoft Copilot Dashboard (Preview) in Viva Insights and th...
Heather_Poulsen
Updated Dec 27, 2024
tomnewby
Feb 29, 2024Copper Contributor
what constitutes "usage"? clicking on copilot button, or actioning/prompting copilot?....what is an "intentional action"?
- tomnewbyFeb 29, 2024Copper ContributorSuper. Thanks Heather!
- Heather_PoulsenFeb 29, 2024
Community Manager
A user is considered active in a given app if they performed an intentional action for an AI-powered capability. For example, if a user selects the Copilot icon in the Word ribbon to open the Copilot chat pane, this does not count towards active usage. However, if the user interacts with the chat pane by submitting a prompt, this action would count towards active usage. Click here for more details.