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How to drive Copilot for Microsoft 365 usage and satisfaction

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Wednesday, Feb 28, 2024, 08:30 AM PST
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Understand the recommended practices for driving user satisfaction and engagement for Copilot. Learn how to create a community of practice and where to find Microsoft training content other resources...
Heather_Poulsen
Updated Dec 27, 2024
Nikitas1104's avatar
Nikitas1104
Brass Contributor
Feb 28, 2024
I have been using 365 Chat, especially to ask questions about documents stored within a SharePoint to which I have access to. It does okay with general questions ("Summarize this document", "What are the main takeaways of this contract?"), but really struggles with more precise questions ("What is the agreed bonus on this contract?", "What are the special clauses pertaining to confidentiality in this document?"). Why is that, and do you plan on improving this? To give a comparison, using Azure OpenAI's Bring Your Own Data on the same documents works much better.
Date and Time
Feb 28, 20248:30 AM - 9:00 AM PST