Copilot for Microsoft 365 AMA: Engage with Experts Live on January 17th

Hello! I am an IT teacher from Croatia. I am writing to you because teachers in Croatia are having a problem with Copilot. Our Ministry of Education has provided us with a Microsoft license for Office 365 A3 for faculty and Microsoft 365 A3 Extra Features for faculty, which supposedly includes a license for Copilot. However, when we try to run Copilot, nothing works. It tells us that we need another subscription or that we are not authorized for it. What do we need to check and do to activate Microsoft Copilot? We want Copilot for our work and learning, and everything that Microsoft 365 offers. Thank you very much for your help!