Event banner
Copilot for Microsoft 365 AMA: Engage with Experts Live on January 17th
Event Ended
Wednesday, Jan 17, 2024, 09:00 AM PSTEvent details
Get ready for an exclusive Ask Me Anything (AMA) session with the Microsoft 365 Copilot team on Wednesday, January 17th, at 9:00 AM PST/12:00 PM EST. This is your golden opportunity to connect direct...
Sarah_Gilbert
Updated Jan 17, 2024
Yana Terukhova
Microsoft
Jan 17, 2024yes, it is in the store, but you need to purchase a license to use it, Did you do that and I still does not work?
billshipman
Jan 17, 2024Copper Contributor
correct. i know i have a copilot license issued to me. it wont let me log in.
- jrwarwickJan 17, 2024Brass Contributor
I think I have Bill's problem, too. billshipman , I have pasted a screenshot of the Windows 10 app store login dialog with error message "That Microsoft account doesn't exist. Enter a different account or get a new one." and also, no button/toggle whatever control to specifically select a "Work or school account." Is that what you have seen, too?
Our tenant is E5 licensed, for whatever that may be worth.
- GabeHoJan 17, 2024Former EmployeeHey Justin, thanks for the feedback on this. We'll raise it back to the product teams.