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Supporting Key Results that are Integers, especially when the goal is 1.
We are starting an OKR methodology implementation at our company and have chosen Viva Goals as the OKR Management tool. One challenge we have is that some of our Key Results are Achieved/Not Achieve...
- The issue presented revolves around the intricacies of measuring progress in a binary or achieved/not achieved metric, especially when working with external stakeholders where progress is not linear or predictable. When using Viva Goals or any other OKR tool, the ideal is to have flexibility in defining and measuring Key Results.
To address this:
Feedback to the Tool Provider: Reach out to Viva Goals' support or product feedback channels. Many companies consider user feedback essential for product development. The more organizations highlight the need for a specific feature, the higher the chance it will get prioritized.
Internal Workaround: Create a guideline within your organization that states any Key Results relying on third-party validations, certifications, or similar criteria will remain at 0 until achieved. While this won't prevent someone from putting a decimal value, it sets a clear expectation.
Education and Training: Often, the challenges with tools come down to user understanding. Regular training sessions can help clarify the intent behind certain metrics and how they should be updated.
Alternative Metrics: Instead of tracking the certification directly, you might consider tracking the internal steps leading up to certification. This way, you can measure progress in a more granular way. For instance, "Complete documentation for certification," "Hold preliminary meeting with auditors," etc. Each of these can be a binary or percentage-based KR leading up to the final certification.
Consider Other Tools: If Viva Goals doesn't adapt to your needs over time, it might be worth considering other OKR tools that offer more flexibility in defining and measuring KRs.
The issue presented revolves around the intricacies of measuring progress in a binary or achieved/not achieved metric, especially when working with external stakeholders where progress is not linear or predictable. When using Viva Goals or any other OKR tool, the ideal is to have flexibility in defining and measuring Key Results.
To address this:
Feedback to the Tool Provider: Reach out to Viva Goals' support or product feedback channels. Many companies consider user feedback essential for product development. The more organizations highlight the need for a specific feature, the higher the chance it will get prioritized.
Internal Workaround: Create a guideline within your organization that states any Key Results relying on third-party validations, certifications, or similar criteria will remain at 0 until achieved. While this won't prevent someone from putting a decimal value, it sets a clear expectation.
Education and Training: Often, the challenges with tools come down to user understanding. Regular training sessions can help clarify the intent behind certain metrics and how they should be updated.
Alternative Metrics: Instead of tracking the certification directly, you might consider tracking the internal steps leading up to certification. This way, you can measure progress in a more granular way. For instance, "Complete documentation for certification," "Hold preliminary meeting with auditors," etc. Each of these can be a binary or percentage-based KR leading up to the final certification.
Consider Other Tools: If Viva Goals doesn't adapt to your needs over time, it might be worth considering other OKR tools that offer more flexibility in defining and measuring KRs.
To address this:
Feedback to the Tool Provider: Reach out to Viva Goals' support or product feedback channels. Many companies consider user feedback essential for product development. The more organizations highlight the need for a specific feature, the higher the chance it will get prioritized.
Internal Workaround: Create a guideline within your organization that states any Key Results relying on third-party validations, certifications, or similar criteria will remain at 0 until achieved. While this won't prevent someone from putting a decimal value, it sets a clear expectation.
Education and Training: Often, the challenges with tools come down to user understanding. Regular training sessions can help clarify the intent behind certain metrics and how they should be updated.
Alternative Metrics: Instead of tracking the certification directly, you might consider tracking the internal steps leading up to certification. This way, you can measure progress in a more granular way. For instance, "Complete documentation for certification," "Hold preliminary meeting with auditors," etc. Each of these can be a binary or percentage-based KR leading up to the final certification.
Consider Other Tools: If Viva Goals doesn't adapt to your needs over time, it might be worth considering other OKR tools that offer more flexibility in defining and measuring KRs.