Forum Discussion
David-Noble-at-work
Feb 27, 2021Former Employee
Windows Server build 20298 desktop | Remote desktop connections fail to initialize graphics system
HELP! Since upgrading from a prior preview build I get a black screen with this error dialog when connecting from remote desktop clients--Windows or macOS:
Unable to connect
The graph...
Reza_Ameri
Mar 01, 2021Silver Contributor
Have you installed any graphic card driver on those devices?
In case you have access to Windows 10 device, open start and search for feedback and open the Feedback Hub app and under Windows Server category report this issue.
In case you have access to Windows 10 device, open start and search for feedback and open the Feedback Hub app and under Windows Server category report this issue.
David-Noble-at-work
Mar 01, 2021Former Employee
Reza_Ameri initially i took the default graphic card drivers. i then tried the nVidia drivers on my HP machine’s driver download page. I then tried the most recent nVidia drivers. None of these drivers work. I guess now I will remove myself from this conversation and throw some info at the Windows team.
- David-Noble-at-workMar 01, 2021Former EmployeeAnd after leaving some info on the Feedback Hub I’m bowing out of the preview program. I leveled my box and installed Windows 10 Pro Workstation 20H2 and I’m good to go. I’ll post back, if I hear anything back on this issue. I’m not counting on it.
Good luck all!- Reza_AmeriMar 02, 2021Silver ContributorThank you for sharing and update, since this is preview such issues might happens. Please submit as much as log files to better investigate it. I didn't notice this issue but I will keep an eye on the community to see if anyone face the same issue.