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josephboban's avatar
josephboban
Copper Contributor
Mar 02, 2021

Windows 10 Clients stops reporting to WSUS Console

Hello Team.. Some of the windows 10 clients stopped reporting to WSUS console.. If i rename the Software Distribution Folder and then force to report it will report back to WSUS console,but after a...
WSUS
WSUS Client Not Reporting
Ritvik_Raj's avatar
Ritvik_Raj
Icon for Microsoft rankMicrosoft

Hi Joseph, is it possible for you to share WU logs or any other diagnostic information that could be useful from the affected device?

Feel free to use: http://aka.ms/wucopylogsexternal

Also, can you share the exact steps which can be used to reproduce the issue?

josephboban's avatar
josephboban
Copper Contributor
Mar 04, 2021
Client 1 is reporting to WSUS correctly and updating.. after 3-4 days will stop doing the status reporting..,even at this time it will download and install any new updates approved.. without reporting. to make the client 1 report back to WSUS delete the Software Distribution folder or Delete the contents of it.. it will do status report back after some time again after 2-4 days it will stop doing status report, we had already blocked access to update locations on the internet via GPO
  • Ritvik_Raj's avatar
    Ritvik_Raj
    Icon for Microsoft rankMicrosoft
    Mar 04, 2021

    Okay.. we would need the WU logs to comment further.

    • josephboban's avatar
      josephboban
      Copper Contributor
      Mar 04, 2021

      Ritvik_Raj  can i share the logs with you..?  could you share your email?

      • Ritvik_Raj's avatar
        Ritvik_Raj
        Icon for Microsoft rankMicrosoft
        Mar 05, 2021

        I would recommend filing for a feedback under [Install and Update -> Downloading, Installing configuring Windows Update] via Feedback hub from the affected machine. That would be the right way to share the WU logs. You can also share the feedback link with me, I can help triage the issue.

        As a work around, you can create a scheduled task via task scheduler on the client machine to execute "wuauclt /ReportNow" to initiate reporting.

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