Forum Discussion
josephboban
Mar 02, 2021Copper Contributor
Windows 10 Clients stops reporting to WSUS Console
Hello Team.. Some of the windows 10 clients stopped reporting to WSUS console.. If i rename the Software Distribution Folder and then force to report it will report back to WSUS console,but after a...
Ritvik_Raj
Mar 04, 2021Microsoft
Hi Joseph, is it possible for you to share WU logs or any other diagnostic information that could be useful from the affected device?
Feel free to use: http://aka.ms/wucopylogsexternal
Also, can you share the exact steps which can be used to reproduce the issue?
- josephbobanMar 04, 2021Copper Contributor
Ritvik_Raj hello.. will try that.. just to give an update we have observed on other clients where its working the folder C:\Windows\SoftwareDistribution\EventCache.v2 is having only 1 or 2 files but on the problematic once there are many and its not getting cleared or purged...
- josephbobanMar 04, 2021Copper ContributorClient 1 is reporting to WSUS correctly and updating.. after 3-4 days will stop doing the status reporting..,even at this time it will download and install any new updates approved.. without reporting. to make the client 1 report back to WSUS delete the Software Distribution folder or Delete the contents of it.. it will do status report back after some time again after 2-4 days it will stop doing status report, we had already blocked access to update locations on the internet via GPO
- Ritvik_RajMar 04, 2021Microsoft
Okay.. we would need the WU logs to comment further.
- josephbobanMar 04, 2021Copper Contributor
Ritvik_Raj can i share the logs with you..? could you share your email?